ZONEFIRST.COM PRIVACY POLICY
Effective Date: 10/1/24
At ZONEFIRST, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website and outlines your rights regarding your personal data.
1. INFORMATION WE COLLECT
When you visit or make a purchase from ZONEFIRST.com, we may collect the following types of information:
Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment information (such as credit card details or PayPal/ApplePay information).
Order Information: Details related to your purchase history, including items purchased and payment transactions.
Device Information: Automatically collected information such as your IP address, browser type, time zone, and cookie data to help us understand how you interact with our site.
Browsing Information: Information about the pages or products you view, and how you interact with our website, which may be used to improve your experience and personalize advertisements.
2. How We Use Your Information
We use the information collected from you in the following ways:
Order Processing: To fulfill your orders, process payments, provide updates, and handle returns or refunds.
Customer Service: To respond to your inquiries, provide support, and improve your shopping experience.Marketing
Communications: If you opt-in, we may send you marketing emails about new products, promotions, or updates. You can unsubscribe at any time by following the instructions included in each email.
Personalization: To provide a more tailored shopping experience, including displaying relevant ads based on your browsing activity.
Compliance and Legal Obligations: We may use your information as required to comply with laws and regulations, such as tax filings and fraud prevention.
3. PAYMENT INFORMATION
When you make a purchase through ZONEFIRST.com, you can pay using PayPal, ApplePay, or major credit cards. Your payment information is processed securely through third-party payment processors, and we do not store your credit card details on our servers.
4. EMAIL SIGNUPS & COMMUNICATION
By signing up for our email list, you agree to receive occasional marketing communications about new products, offers, and promotions. You can opt out of marketing emails at any time by clicking the unsubscribe link in any of our emails.
5. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect browsing information and improve your user experience. Cookies help us remember your preferences, tailor advertisements, and optimize site performance. You can manage cookie settings in your browser.
6. ADVERTISING
You may see advertisements for ZoneFirst products based on your browsing history through services like Google Ads or social media platforms. These ads are shown using cookies and other tracking technologies.
7. SHARING YOUR INFORMATION
We share your personal information with third parties in the following cases:
Service Providers: We work with trusted partners to help fulfill orders, process payments, provide marketing services, and improve our website.
Advertising Partners: We may share browsing data with advertising networks to deliver relevant ads.
Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of ZoneFirst and others.
8. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or accounting requirements.
9. YOUR RIGHTS
You have the following rights regarding your personal information:
Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to inaccurate personal data.
Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., for legal compliance).
Opt-Out: You can unsubscribe from marketing communications and manage your cookie preferences at any time.
10. DATA SECURITY
We take security seriously and implement appropriate safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee the absolute security of your data.
11. CHILDREN'S POLICY
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us to have it removed.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review the policy periodically.
13. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
ZONEFIRST
6 Aspen Drive
Randolph, NJ 07869
Phone: 201-794-8004
Email: info@zonefirst.com
This Privacy Policy is designed to comply with applicable data protection laws and ensure transparency with your customers regarding how their data is used and protected.